Management / 12:05
Full short-term rental management in Sofia.
One accountable partner coordinates presentation, reservations, guests, turnover preparation, day-to-day issues and reporting. The exact on-site and administrative scope is confirmed after reviewing the property.
We work with apartments and houses in Sofia. Every service begins with a suitability review and a written proposal for the specific address.
Before the first reservation
We prepare the property and its presentation so that the listing promise matches the guest’s actual experience.
- Area, demand and comparable-listing analysis.
- Preparation checklist and indicative setup budget.
- Positioning, rules, capacity and initial pricing framework.
- Coordination of photography, copy and listings.
- Support with applicable registrations and reporting processes within the agreed scope.
Listings, pricing and reservations
We manage the agreed channels, such as Airbnb and Booking.com, and oversee calendars, pricing rules and pre-arrival communication.
- Listing creation or optimisation.
- Calendar synchronisation across agreed channels.
- Pricing, minimum stay and restrictions according to demand and goals.
- Reservation handling and guest instructions.
- Traceable communication where supported by the systems used.
On-site operational care
Physical services are confirmed for the specific address and defined in the proposal and agreement.
- Access and check-in coordination under the agreed model.
- Cleaning, laundry, linen and supplies coordination.
- Visible-condition control under Standard 12|5.
- Issue reporting and proposed next steps.
- Coordination of agreed repairs and preventive work with external specialists.
Owner control
The owner retains visibility over calendars, decisions and financial results without carrying the daily operational communication.
- Calendar visibility where supported by the system used.
- Monthly reporting across the five Standard 12|5 measures.
- Information about identified issues and actions taken.
- An agreed approval threshold for repairs and exceptional costs.
- The option to block personal dates before reservations are made.
The net result
Accommodation revenue after platform fees − operating costs − management fee = owner’s result before tax and financing.
- A forecast is a scenario, not a guarantee. Actual results depend on the market, season, property, pricing, occupancy and costs incurred.
When we do not take on a property
Declining an unsuitable instruction is part of responsible management.
- Where access or condition prevents consistent service.
- Where income expectations conflict with realistic scenarios.
- Where applicable rules and building relationships have not been clarified.
- Where the required local capacity cannot be confirmed for the address.
- Where the owner does not accept transparent reporting of necessary operating costs.